Contact address
Use support@vramtest.com for website questions, technical corrections and privacy requests. Include the relevant page URL and tell us whether the question concerns the website, a measurement or an application crash. Hardware warranty questions belong with the manufacturer or seller.
Make a bug report reproducible
Include the browser version, operating system, renderer shown on the page and all four test settings. Describe what you expected and what happened. If the issue only occurs with a large texture workload, say whether one 256-pixel texture also reproduces it.
An exported JSON report can help, but review it before sending: it includes device and browser information. Do not send passwords, payment information, private files or full system logs containing secrets. We cannot remotely inspect the contents of your graphics memory.
Report a content or translation error
Send the language, page URL, the inaccurate sentence and the reason it needs correction. Links to an API specification or the native tool’s documentation are helpful. The method and limitation statements must describe the same behavior in every language.